Over the past few years, we have worked with nearly 150 museums across the country, surveying over 30,000 museum-going households about their motivations, expectations, and experiences with museums.
This research, which we have shared widely through this blog, has told us a lot about our repeat visitors. But it has also raised far more questions.
Now, we want to dig deeper. We want to figure out if there are certain experiences in childhood that are crucial for the development of what we call Museum Advocates. We want to understand the different types of Core Visitors, who visit museums often but don't seem to be as engaged as we would like. Are there ways to engage them more deeply?
To find out more, we are launching a nation-wide research project. We'll be looking for a lot of museums, representing a wide variety of genres and from all parts of the country, to apply to participate. Each participating museum will invite their e-mail lists (and Twitter feeds, and Facebook fans, etc.) to take a survey, and in return, each museum will receive their results, with the overall comps for benchmarking purposes.
Best of all, for the museums it will be free. Free data they can use about their museum, and we'll, of course, share the overall results widely with the field.
Look for more information via this blog, and our e-newsletter, the first week of January. Mark your calendars so you don't miss it!