August E-news: Family Visitation at Museums, Part II: Historic Sites and History Museums
We have been asked to share some of
our previous research articles more broadly, and this blog is the
perfect way to do so. We will continue to archive our e-newsletters
articles here so that you have the opportunity to share them, and
comment back to us!
This
month we continue our series on family visitation at museums by focusing on
historic sites and history museums. This research, based on a national
audience survey of 5,500 museum-going families, was presented by Reach Advisors
at the Association of Children's Museums conference this spring. In this
survey, we asked what other types of museums parents and grandparents like to
visit with their families, which gave us some insight on why they visit other
museums, when they visit in the life stage of their family, and how
museum-going behavior shifts among different racial and socio-economic
groups.
In part one of this series we
investigated family museum visitation at science-based museums (e.g., science
centers, natural history museums, and nature centers), and in September we will
examine art museums, botanical gardens, and arboretums.
History Museums and Historic Sites: The Gap with Families
First, the
bad news. History museums and historic sites showed the lowest popularity
among the eight types of museums measured in this survey, with only 31%
visiting historic sites and 23% visiting history museums.
Additionally, for all demographic groups, history museums are the least
popular. Historic sites showed more variance in this measure, sometimes rising
as high as the fifth most popular, but the majority of the time they ranked
seventh. Simply put, families are choosing to visit other museum types
over historic sites and history museums. But there are some silver
linings and promising trends within the data.
Family Life Cycle
Families love to visit museums, and the data quickly confirmed that the age
of the oldest child was the principal factor in what types of museums
families visit. But when children are very young, families are choosing
other types of museums over historic sites and history museums.
Visitation at history-based museums remains stubbornly low . . . until the
oldest child enters elementary school when visitation rises dramatically (see
graph below). History-based museums had the greatest rise in
visitation during the family life cycle of all the museum types, doubling
their attendance rate. While history museums remain the least popular in
families where the oldest child is eight or older, it almost catches up to many
of the other types of museums, and historic sites rise to fifth most popular
overall in this age group.

Grandparents
Overall, grandparents were more
likely than parents to take children to other types of museums, but the
difference in visitation between these groups for history-based museums was
stunning. Grandparents were far, far more likely to visit history-based
museums than parents - by a margin of nearly 20 percentage points -
making them a terrific target audience, and membership prospect, for these
types of museums.
Race Matters
Although history-based
museums were the least popular types of museums among families of all races,
the likelihood of a visit varied quite a bit among racial groups
responding. While 91% of the survey respondents were Caucasian (who
therefore mirror the topline averages), with nearly 5500 total respondents, we
were able to obtain statistically significant data on African Americans, Asian
Americans, and Hispanics.
Historic sites were most
popular with Caucasians, with nearly a third visiting them. Additionally, over a quarter
Hispanics and African Americans visit historic sites. Asian Americans are
the least likely to visit, with just over a fifth reporting attendance (see
graph below).

History museums had less
attendance than historic sites, but African American and Hispanic
museum-goers are the most likely to visit, with just over a quarter
visiting. Nearly a quarter of Caucasians visit history museums, while not
even a fifth of Asian Americans survey respondents visit.
The relatively low
attendance of Asian Americans at history-based museums initially surprised
us. But when considering the geographic distribution of Asian Americans,
which is heavier in the West Coast than elsewhere in the country, the
discrepancy became more clear since that region has a lower density of
history-based museums than other regions of the country.
Although we did not quite
have statistically significant data on American Indians, the responses of this
racial group were intriguing and may begin to shed light on their museum visitation
patterns. While historic sites and history museums were still the least
popular types of museums to visit, American Indians visited them in far
greater numbers than other racial groups, with 46% visiting historic sites
and 36% visiting history museums. Further research may indicate a higher
degree of engagement with these types of museums among American Indians.
Education and Income
We typically find that museum visitation increases with education and income. But this was not true for history-based museums. Visitation actually peaked when parents only had some college (see graph below).

Similarly, visitation by
those of lower income was higher than for those of higher income, roughly
mirroring the visitation trend by education. It was a pleasant surprise
that history-based museums have lower perceived barriers of entry for those
with less education and income.
Other Findings
Overall, the gender of the
respondent was not a significant factor in this survey. But when it came
to visitation at history museums, it was significant. Males
were much more likely to take their families to history museums than
females, 34% vs. 22%. Additionally, males were slightly more likely to
visit historic sites. Although history-based museums were still the least
popular for both genders, it seems that history-based museums have more work to
do in attracting women and their families.
Why Is This Relevant?
Clearly, history-based
museums are struggling to reach young family audiences. Although
written-in comments did not shed light on why they tend not to visit,
some comments provided an indication that helps us determine what is
appealing about history-based museums:
- "We especially enjoy live performances and demonstrations at many museums, especially living history sites."
- "It broadens their experiences and can bring history to life. It's one thing to read about it in a book but, another to see, touch, feel and experience it."
It seems to all go back to
creating an authentic, hands-on, active experience for families.
Historic sites, where history really happened, are uniquely positioned
to create those authentic experiences in a way that many other types of museums
simply cannot. History museums also possess one-of-a-kind objects
that can fascinate and inspire when presented in an active, participatory
way. Continued work to create and promote those active experiences will
help history-based museums better serve young family audiences.
Finally, families are clearly
waiting to visit history-based museum until their oldest child is in school,
and likely starting to learn basic history lessons. Age appropriateness
seems to be the primary factor in making decisions about visiting museums, and
history-based museums will likely find that concentrating their efforts on
attracting families with grade-school children will reap greater rewards
than trying to attract families with younger children.
To learn more
This short article only
scratches the surface of the research we conducted on this or related
topics. Please feel free to comment below with any additional questions or thoughts. Also, look for the September
issue to explore family visitation patterns at art museums, botanical gardens,
and arboretums.
As a museum professional and parent of a young child, I agree with your analysis of why history museums are not popular with young families. I think parents often have the perception, accurate or inaccurate, that history museums offer little for active young children who need to move and be stimulated constantly because of their shorter attention spans. I also wonder if parents stay away from history museums because of the difficulty of keeping small children from touching and possibly breaking irreplaceable items. Who wants to spend the experience constantly disciplining your child ("look with your eyes, not your hands" ...)? In my opinion, unless history museums are proactive about marketing their programs as active, hands-on learning experiences, parents are likely go elsewhere.
Posted by: Erica Donnis | November 06, 2007 at 03:35 PM
What about targeting people who have no children?
Why must a history museum be an "amusement park?" I realize that's an exaggerated description,but having been a museum director I got tired of being told to be more interactive. Doesn't thinking about what one is looking at count as interactivity? What about having a quiet place to come to in this increasingly jangled, noisy world?
Only the very youngest need to touch a piece of fur or try on "the funny clothes." The older ones among us should be given the opportunity to ponder what we are looking at or a quiet space in which to just ponder.
One of the things I used to like best about my then-favorite museum was that I could go back any time and study the same exhibits over and over. Then the "1980s" hit and suddenly, "studying" was no longer a valid activity [yup, activity] for the average museum-goer. I no longer bother visiting the museum because it's too darn crowded, nothing is the same from one time to the next and worst of all, the price of admission is out of sight.
Posted by: Regine | August 21, 2008 at 05:16 PM
Hi Regine - thanks for your comment. The research for this post came from a study we did of children's museums last year, hence the family-focus. Since then, we have done a lot more research, including history-based museums. There are a lot of compelling reasons to focus on adults too, but we are finding that "traditional" museums, including history-based museums, are of critical, critical importance to very young children and that exposure to these museums are key to creating future generations of adults who appreciate museums. Ultimately, we need to serve both audiences very well. And hands-on, interactive exhibits? Well, they have their place, but may not be the end-all be-all in childhood learning.
We will be sharing a lot more on this subject over the next few months, as we complete some research projects. So look for more hard data on the topic soon. In the meantime, please do dip into the category "history visitors" found in the menu on the right. There is a lot there not just on families, but on adults too!
Posted by: Susie Wilkening, Reach Advisors | August 22, 2008 at 11:18 AM